Effective Date: January 1, 2025
At Paquette Pools and Spas, your satisfaction is important to us. If you’re not completely happy with your purchase, we’re here to help.
You may return most items within 14 days of purchase with the original receipt, as long as the item is unused, undamaged, and in its original packaging. Refunds will be issued in the same form of payment used at the time of purchase.
If it’s been more than 14 days but less than 30 days, and you have your receipt, we may offer a store credit instead of a refund.
Please note, we cannot accept returns on the following items:
- Liquid chlorine
- Special-order items, including any deposits, even if the order is canceled
Items that are used, damaged, or missing original packaging or components are not eligible for return.
If you have any questions or need assistance with a return, feel free to contact us:
Paquette Pools
1204 Hooksett Road
Hooksett, NH 03106
(603) 622-4941
info@paquettepools.com